Privacy Policy

Last updated: October 2025

This Privacy Policy explains how The Biskra House (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website (the “Site”) or contact us about a booking or stay.

By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Site or contact us:

Information you provide directly:

Your name, email address, phone number, and any details you include in contact or booking inquiry forms.
Information necessary to process or manage a reservation (for example, stay dates or guest count).

Automatically collected information:

Non-personal data such as your browser type, IP address, referring site, and pages visited.
Cookies or similar technologies used for analytics and website performance tracking.

We do not knowingly collect or store sensitive personal data.

2. How We Use Your Information

We use your information to:

Respond to booking inquiries or questions.
Manage reservations and communicate with guests.
Improve our website, services, and user experience.
Comply with legal obligations or respond to lawful requests.

We do not sell, rent, or trade personal information to third parties.

3. How We Share Information

We may share limited information only when necessary:

With trusted service providers (such as our booking platform or website host) who help operate this Site and process inquiries, under confidentiality agreements.
When required by law, to comply with a legal process or protect our rights.

4. Cookies and Analytics

Our Site may use cookies and similar technologies to improve performance and analyze visitor behavior.
You can disable cookies through your browser settings, but some features of the Site may not function properly.

If analytics tools such as Google Analytics are used, data is anonymized whenever possible.

5. Data Retention

We retain personal information only as long as necessary to respond to inquiries, manage bookings, or comply with legal obligations.

You may request deletion of your personal data at any time (see Section 7).

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, or misuse.
However, no website or email system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on where you live (including California and the European Union), you may have the right to:

Access, correct, or delete your personal data.
Object to or restrict certain processing.
Withdraw consent for communications.

To make a request, please contact us using the information below.

8. Links to Other Websites

This Site may contain links to external websites (for example, booking platforms or local guides). We are not responsible for their privacy practices or content. Please review those sites’ privacy policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted here with a new “Last updated” date.

10. Contact

If you have any questions or requests related to privacy or data protection, please contact:

Email: info@biskrahouse.com
Location: Rancho Mirage, California